Information

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.

Frequently asked questions

It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.

FAQ (General):

How do I find the correct wheelchair that will fit my needs?

 

Are there resources beyond this website for information on wheelchairs and equipment?

 

Do I need a prescription to purchase a wheelchair?

 

Are your wheelchairs new, refurbished, or both?

 

Can I try a wheelchair before purchasing?

 

What weight capacities do your wheelchairs support?

 

 

Insurance & Financing:

Do you accept Medicare or Medicaid?

 

Will you bill my insurance directly?

 

What documentation is required for insurance coverage?

 

Do you offer financing or payment plans?

 

 

 

Shipping & Delivery:

How long does shipping take?

 

Do you offer local delivery?

 

Is assembly required when the wheelchair arrives?

 

Do you offer white-glove delivery service?

 

Can I track my order?

 

Do you ship nationwide?

 

Beyond the ordinary

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.